Auckland

Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland

Name: Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland
Brand: Cheeky Kiwi Travel
SKU: 56760P10
Price: 181.60 USD
Rating: 4.5 (52 reviews)

Badge of ExcellenceAuckland, New Zealand

Rotorua including Wai O Tapu Tour from Auckland in Small Groups

12 hours
Pickup offered
Mobile ticket
Offered in: English

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Overview

Experience the North Island's top destinations in one day on a full-day tour to Wai-O-Tapu and Rotorua from Auckland. Have time to walk at your own pace around Wai-O-Tapu geothermal park, then take in the sights of Rotorua on a coach tour with stops along the way. Includes entrance fees, bottled water and snacks, live commentary from the driver-guide, and hotel pickup and drop-off.

Combine visits to Wai-O-Tapu and Rotorua in one full-day tour
Learn about New Zealand's geothermal activity
Stop at key points in Rotorua
Pickup and drop-off from major hotels provided

What's Included

Small Group & Fully Guided Tour
Bottled water
Snacks
Entry Tickets
Optional extra - One-way option from Auckland to Rotorua

Food and drinks, unless specified
Gratuities
Souvenir photos (available to purchase)

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Meeting point

SkyCity Auckland
Corner Victoria and, Federal Street, Auckland CBD, Auckland 1010, New Zealand
Please pick this location if your hotel is not on our list. We do not pick up from your hotel if it is not listed

Pickup points

Select a pickup point

Start time

06:30 AM

End point

This activity ends back at the meeting point.

Pickup details

Pickups are from the below hotels only. If your hotel is not listed, please select your closest alternative and meet us there. If you are not sure where your closest alternative is, please contact us in advance so that we can advise you. If you have not yet booked a hotel then please select Sky City hotel as your pickup location. You can update this once your hotel is booked by contacting us or amending your pickup directly through Viator. Park Hyatt 06:10 AM Sofitel Viaduct Harbour 06:10 AM Hilton Hotel 06:10 AM M Social 06:15 AM Movenpick Hotel 06:15 AM Adina Apartment Hotel 06:15 AM Copthorne Auckland City 06:15AM Nesuto Stadium Hotel and Apartments 06:15 AM Pullman Auckland 06:15 AM SO/Auckland 06:15 AM JW Marriott Auckland City 06:20 AM Heritage Auckland 06:20 AM Ibis Budget Auckland Central (Pick up also for CityLife, Barclay Suites, Holiday Inn Express) 06:20 AM Crowne Plaza 06:25 AM Rydges Hotel 06:25 AM The Grand By SkyCity 06:25 AM SkyCity Hotel 06:25 AM Four Points by Sheraton 06:25 AM Grand Millennium Auckland 06:30 AM Mercure Hotel 06:30 AM Kiwi International Hotel 06:30 AM VR Auckland City, 188 Hobson Street 06:30 AM Cordis Auckland 06:35 AM Sebel Auckland Manukau 06:45 AM Passengers that miss their pick up will be required to meet the tour at the tour's first stop at their own expense to continue on the tour. No refunds will be given to late or no show passengers.

What To Expect

Auckland Central (Pass By)

Waikato Region (Pass By)

Tirau

10 minutes • Admission Ticket Free

Wai-O-Tapu Thermal Wonderland

2 hours • Admission Ticket Included

Rotorua

15 minutes • Admission Ticket Free

Auckland

5 minutes • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Children must be accompanied by an adult.
Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund.
Stroller accessible
A moderate amount of walking is involved.
Due to uneven surfaces, this tour is not recommended for those with walking disabilities or using a wheelchair.
Near public transportation

Operates in all weather conditions, please dress appropriately.
Infant seats available
Not recommended for travelers with back problems
Travelers should have a moderate physical fitness level
Children aged 7 years and below are required to travel in a child safety car seat. If you don't have a car seat one can be provided (with 24 hours notice).
Please wear comfortable walking shoes and weather appropriate clothing.
This tour/activity will have a maximum of 16 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveler Photos

Reviews

4.5

52 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 52 reviews

Grant was an excellent...

debra_n, Feb 2024

Grant was an excellent guide. He went out of his way to make sure we all could do the activities that we wanted. The 2 geological parks were great. Would definitely recommend them both.

Thank you Alessandro & team!

Emily_S, Jan 2024

What a great day out to see the sights of New Zealand. Alessandro, our tour guide was fantastic throughout and set the tone for a great day right from the get-go. The landscape was beautiful and there was flexibility to choose what activities we wanted to participate in during the tour.

Waste of time

Cherry_C, Jul 2023

Worst tour I’ve ever had on this platform. Whole tour was 12.5 hours but the only hours spent on activity was 3hr 15 mins, the remaining hours were on commute and sending and picking up customers from different locations. In the 3hr 15 mins, I had 2 activities - 1hr 45 mins in Waiotapu Thermal wonderland. Tour description mentioned it would be a guided tour, but there was no guide at all. We were just asked to walk alone. And then I was dropped off in the city for another 1hr 45 mins for free time alone. The guide was also not clear about assembly time hence the whole tour felt like a mess. No guide, no organization, not as described as in the description . Very disappointed for this expansive tour.

Wonderful Rotorua

PATRICK_A, Mar 2023

A different and pleasant place. Especially Wai O Tapu. I felt the real volcano tour there. Incredible sulfur smell and warmth.

Wai-O-Tapu tour

danielle_h, Jan 2023

I went with my friend, recommend bringing snacks and signing up for more than one activity. The tour guide was great.

Amazing Day!

Rosa_B, Jan 2023

Champagne Pool really is that wonderful to see with your own eyes! I could spontaneously add on Te Puia to the trip to see the cultural maori thing (not everyone had exactly the same activities) We were a cool group, which made the day even more amazing!

First of all, Simon, our...

Stphane_B, Nov 2022

First of all, Simon, our tour guide was fantastic! However, I got an email from the company the day before that Wai-O-Tapu was currently closed Tue-Fri (my trip was on Tue) and was offered to go to Te Puia instead. Lovely place but not what I had travelled half across the world for to see. Whilst I do understand that there is currently a shortage of staff which is obviously not Cheeky Kiwi's fault, it's a shame that they didn't contact me a day earlier to offer me to go on Mon. A shame as I'll now never be able to see what for me had been the most important thing on North Island.

Beautiful Rotorua

Elizabeth_P, Mar 2020

We were really well looked after by our tour guide, Grant. He went out of his way to give us a wonderful day and ensure that everyone was happy. Rotorua speaks for itself as it is stunning! Only disappointment was to discover that the availability of wifi meant that we would have to pay extra to actually have it (on a day when we were still trying to be in contact with our travel agent re flights back to the UK because of changes due to the Coronavirus). Paid extra to see the park with the geysers, which was worth it.

Cheapy Lying Tours

Carlos_P, Feb 2020

They promised a Mercedes bus. They sent a Ford. They promised snacks, wi-fi, and cell phone charging ports; they lied again. Instead of Cheeky they should call themselves Cheapy Lying Tours. Make your own travel arrangements and go see Wai-O-Tapu on your own.

Response from Host, Feb 2020

While majority of our vehicle's are the 12 or 16 seater Mercedes Sprinters we do have a Ford Tourneo in our fleet. Ford Tourneo are a smaller vehicle again (7 seater) designed for private tours and are fit out for a even more boutique experience. You only have to google this vehicle so see all the features it comes standard with however and that it built for high end comfortable tours. We do offer WiFi access, water and snacks in our all vehicles also. The water and snacks and offered to every client every trip, the charging points and WiFi access are a feature build into the vehicle that if not know how to use or access the driver would be happy to show you. We are very sorry if this client was not aware of a vehicle feature we just wish if they are upset with something that it’s brought to our attention on the day so it can be taken care of rather than writing a dishonest review. If he was in our private tour vehicle then the group would have been a maximum of 6 people so any issues the customer had would have been very easy to solve and ensure they had a great day if bought to our attention.

Great tour

Guenter S, Nov 2019

We had time enough to see all the attractions at Wai O Tapu. After this I decided to visit Paradise Wild Life Park, also a great experience. Melissa is an excellent tour guide and very helpfully.

Great

Shawdi_M, Aug 2019

Great tour! Long day. Mike was very knowledgeable and experienced. Would have liked to know beforehand that both tepuia and wai otapo were recommended, rather than told to buy the second attraction the day of the tour

Awful, overpriced, unprofessional.

Reshma_C, Dec 2018

I would not suggest to use "Cheeky Kiwi Travel". In all the tours we used for NZ, each and everyone of them were professional, well educated in tourism and reasonably priced. I think Cheeky Kiwi Travel was a family run business that ran it as nothing but a business operation. Here's an account of why I'm writing this 1) Although my booking was made & confirmed on 7th Nov for 2 people, the company sent an email on 16th Nov to say they haven't made enough numbers and would be cancelling my booking for 19th Nov and would provide a full refund. They provided alternative tours (ran by themselves) for the same date which I wasn't interested in, as I set out what I wanted to see and do before arriving into NZ. They didn't consider providing alternative dates for the rest of my duration. I had to propose that before someone came back to me to confirm that. I had to switch another tour for the only alternate date available which cost me $60 out of my own pocket, which I made a point to inform "Cheeky Kiwi Travel" on email but no one responded to that, not even as a form of remorse. 2) When the driver finally arrived and had us standing on the main road of our hotel on a cold early Saturday morning, they 20 mins late and had only picked up one other passenger, which meant we were going to be significantly late going forwards. 3) The driver (and her chaperone) had no experience of the city and how to get around, but used two gps to get around as they were lost by the 'new one way system' of the city. As it happens, the two individuals later identified themselves as husband and wife. 4) They had no idea where the intercity bus terminal was and what WAS the Intercity bus! 5) They had no depth of knowledge aside of what they had memorized about the road they took to get to our destination or the place they were going. They had no knowledge or understanding on the history of New Zealand nor Māori culture, when asked but made a point to google such in the vehicle whilst driving. They were however extensively knowledgable and forthcoming about the farming & dairy industry because they were once farmers themselves. 6) They weren't considerate to the foreign passengers where english wasn't their first language. They basically used sentences like 'would you like an upgrade to visit the geysers' rather then saying, it's an extra $40 to see the Geysers, would you like to go too? 7) There is MORE... They basically ripped me off $444 and I'm not happy.