Hello,
This is review is completely unfair. I know that you are free to write whatever you want, but it is a. Completely unfair and harmful review to us. You need to read what is included in the tour before you book and then you cannot write a bad review if you don’t read the inclusions. YOU ARE UNFAIRLY HARMING OUR COMPANY.
Please read the inclusions of the tour that you booked. This is copied directly from viator:
What's included
Private transfer from cruise port to Bruges
Private official tour guide for 3 hours in Bruges
Entrance to Church of Our Lady included
Entrance to Holy Blood basilica
Private transfer back from Bruges to cruise port
Nowhere do we indicate that it is a disposal. Please read the inclusions of the tour that you booked.
You have failed to read what it says on the tour that are two transfers back and forth and a private guide, Bruges is a city where it is all on foot. You have not read the product well, and have never been warned that there was someone handicapped until the day of the tour.
You need to inform us if there is something special, we cannot guess that you had a handicap person on the tour.
This is not a scam, you need to read what you booked. You booked two transfers and a private walking tour in Bruges. Please read the tour description.
Thank you.