Envatours Cozumel
Av. Rafael E. Melgar 221, Centro, 77600 Cozumel, Q.R., Mexico
Important! If you come from Playa del Carmen to Cozumel you must take an Ultramar or Winjet Ferry, take this into account in your timing. (2hrs approx) The itinerary is subject to change without prior notice. AV. Rafael E. Melgar 221, Centro, 77600 San Miguel de Cozumel, QR (Between Chile Tequila and the exchange house)

End point

This activity ends back at the meeting point.

What To Expect

San Miguel de Cozumel

30 minutes • Admission Ticket Free

Cozumel

1 hour • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Infants must sit on laps
No heart problems or other serious medical conditions
Most travelers can participate
Arrive 30 minutes in advance before your departure time
Life jacket required at all times

We do NOT have beach leave
No-show passengers are non-refundable
Only biodegradable sunscreen is allowed. Help us conserve coral reefs
Food and pets are NOT allowed on board the boat
Alcoholic beverages only for those over 18 years of age
Children from 0 to 4 years old are NOT allowed
If you are an adult over 60 years of age with mobility impairment, the tour is not recommended for you
This tour/activity will have a maximum of 15 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

Reviews

3.0

2 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

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Showing 1-2 of 2 reviews

Not good

Kenneth_B, Dec 2023

You canceled the trip without notification. After I got down to the meeting point, I spoke to the girl and she said it was canceled because of rough seas. So I leave that place and I see three glass boats headed out from the dock. What kind of bulls$&t is that?

Response from Host, Dec 2023

Hello! The service provider canceled the tour 2 hours before the tour due to bad weather. You were informed via message 2 hours before the tour and we received no response from you. We do not know why the boats left after canceling the tour and we are very sorry for the bad comment you left us since despite the last minute inconveniences that were out of our hands, you were 100% refunded. We greatly appreciate your understanding and empathy in this situation.

Glass boat experience 🛥️

Nickie_H, Nov 2023

Lots of fun. I was worried since there were no reviews, but my party of 11 had a ball. The boat really looks like this. Please be aware you are NOT snorkeling in 3 spots, only one. All equipment is provided. More emphasis/compassion should be shown to kids who are scared. After all of us got off, the youngest had to build up his courage to get off. By the time he was ready, the captain would not let him off and he began to cry. That being the low point, I would do it again.

Response from Host, Nov 2023

Thank you so much for choosing our tour for your group of 11! We're thrilled to hear that you all had a great time with us. Your feedback is incredibly valuable to us. We sincerely apologize for the inconvenience faced by the youngest member of your group. We'll take this into consideration and work on ensuring a more compassionate approach in such situations in the future. Despite this, we're grateful for your positive review and hope to have the pleasure of welcoming you back on board for another adventure soon!

From $43.69

up to 24 hours before the experience starts (local time)

Crystal Boat Tour to San Miguel de Cozumel with Snorkeling

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Overview

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Meeting and Pickup

Meeting point

End point

What To Expect

Additional Info

Cancellation Policy

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Reviews

From $43.69

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