up to 24 hours before the experience starts (local time)
ARRIVAL TRANSFER. After you have collected your luggage, head trough custom and out in the arrival hall. Your driver will be waiting in the arrival hall by the DRIVER MEETING POINT holding a signboard with lead traveler name on it. IMPORTANT NOTE: Please advise your preferred pickup time, the number of luggage, airline name, flight number and airport terminal number you have in the Special Requirements field on booking. DEPARTURE TRANSFER. Your chosen time (transfers operate 24 hours a day, 7 days a week). Please advise your preferred pickup time in the Special Requirements field on booking. We recommend that you request your pick up at least three hours in advance of your flight departure time. IMPORTANT NOTE: Please advise your preferred pickup time, the number of luggage, airline name, flight number and airport terminal number you have in the Special Requirements field on booking.
You can cancel up to 24 hours in advance of the experience for a full refund.