Hello Michelle,
We apologize if the tour program did not meet your expectations.
This product is a private tour, so no other tourists will join you. First, you feel disappointed because you cannot enter several locations (Monument & Mosque) because the places are closed at night, we have described this in the tour description. Second, you ask to skip several locations, especially the street food area & Old town Batavia, because of the rain, our guide has prepared an umbrella but you refuse to get out of the car and explore street food to try some typical Indonesian food/snacks and refuse to explore the Old Town Batavia too, and You are also not interested in Old Harbor because there are no activities at night, so you ask to be taken back to the hotel. Because you missed these 3 places, the tour duration be shorter than it should be.
Once again, we apologize for what happened. The tour guide tried his best to run the itinerary as advertised but everything that happened was all out of our control. This will be a valuable lesson for us to improve our services going forward.
Hopefully, this will not be a bad memory for you about tourism in Indonesia. Thank you very much for your review.