Hello, thank you for your taxi bookings to Royalton Negril, I am not a liar..I sent Nico for you at the airport for your Taxi to Negril and for the return he was also your driver, you agreed for a 12pm pickup for your return to the airport (which is a 4 hour pickup before your flight leaves Montego Bay which you would provide us in order to agree on this 12 noon pickup as this drive normally takes 1hr and 20 mins)I sent him again for you on the return trip also where I text him overnight your 12noon pickup he replied confirm to me, only to see you call me 11:50am asking for your Taxi I then told you I will call him, when I spoke with him after you hang up he told me he is 5 minutes away, I told you his reply only to see you calling again 15 minutes later, I call him again he said he was 3 minutes away and again at 12:25 PM then he finally showed up at 12:30pm 30mins late totally unacceptable and not our standard. Long and short...he lied to me about his whereabouts causing me to be called an lier and to receive a bad review which is very disappointing to me.
When I know I have nothing to do with his lies but I totally understood why you said that because I would probably say the same.
However he was fired immediately after he dropped you off at the airport he is no longer with the company.
I can't imagine you missing your flight with an half hour delay pickup this should not be as you should be good for that delay, however if you can send me the evidence where you missed your original flight you will be issued a refund.