I'd like to clarify that the 3-5 hour estimate for the tour usually covers the tour itself. But remember, travel time between Tel Aviv and Jerusalem can vary, so plan ahead, especially if you have other things to do.
When it comes to getting back to Tel Aviv for the half-day tour, please keep in mind that we don't provide transportation for that part. It's crucial to read and understand what's included when you book, and to arrange your own transportation if needed.
Lastly, I want to stress that your feedback doesn't affect the tour's quality. This tour is popular with folks who want to spend more time in Jerusalem and finish their tour there. It's essential to do your research before booking to make sure it fits your plans.
It's worth noting that your rating might be influenced by not fully understanding what you booked. So, when you book something, it's vital to read up on what you're getting to avoid any surprises. If you have more questions or need help, feel free to reach out.
We truly feel your rating is quite unfair because it seems you left feedback without fully understanding, reading, or planning ahead. I firmly believe there was no mistake on our part.