up to 24 hours before the experience starts (local time)
Customers are required to provide their accommodation address when choosing the option with hotel pick up. Please note that it is not possible to pick up from certain hotels in the centre of Krakow due to traffic bans. In such cases, the driver will approach the hotel door and lead you to the vehicle. If your Hotel is not listed as one of the pickup points please contact the supplier to confirm your pickup location.
You can cancel up to 24 hours in advance of the experience for a full refund.