Krakow

1 Day Auschwitz Birkenau Museum Guided Tour Hotel Pick up

Badge of ExcellenceKrakow, Poland
1 Day Auschwitz Birkenau Museum Guided Tour from Krakow

From $51.94

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 7 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Pay your respects to those who lost their lives at the former concentration camp during Nazi-occupied Poland by visiting Auschwitz—Birkenau Museum. The package includes door-to-door transport, admission, and a guided tour. By exploring Auschwitz-Birkenau with a guide, you understand more about the historical events and what happened at the site.
  • Avoid long lines—entry ticket and guided tour of Auschwitz-Birkenau included
  • A guide provides commentary as you explore the museum
  • Round-trip transport from Krakow hotels is provided
  • Headphones rental included so you can hear your guide

What's Included

  • Hotel pickup and drop-off (option door to door transport)
  • Guided tour in Auschwitz-Birkenau in English
  • Price included services of the Museum local guide, rental cost of headphones
  • Transport by air-conditioned Minivan/coach
  • Round-trip shared transfer
  • Documentary movie subject to availability
  • High quality, friendly and helpful English-speaking drivers
  • Transportation between both camps
  • Food and drinks
  • Gratuities

Meeting And Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

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Pickup points

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Start time

Confirm time with the local provider in advance of your experience.

Opening hours

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End point

This activity ends back at the meeting point.

Pickup details

We will pick up customers from hotel, apartments, hostel and meeting point Please note that 07:00AM, 8:00AM 08:30AM starting time it's an approximate one and we will send an exact pickup time to each traveler a day before the tour.

What To Expect

Krakow's Rynek Glowny Central Square (Pass By)

Panstwowe Muzeum Auschwitz-Birkenau

3 hours 30 minutesAdmission Ticket Included

Krakow's Rynek Glowny Central Square (Pass By)

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Please note, that the maximum size of backpacks or handbags brought into the Auschwitz Museum & Memorial can not exceed dimensions: 30x20x10cm
  • Comfortable walking shoes are recommended
  • A minimum of 2 people per booking is required
  • Not recommended for pregnant travelers
  • Most travelers can participate
  • For all bookings made for 2020 for Auschwitz-Birkenau tour, we need surname and name of every participant (the same as in their ID or PASSPORT). If we will not get it, we will not be able to buy entrance tickets to Auschwitz-Birkenau Museum.
  • Please make sure to bring with you to the Auschwitz-Birkenau Museum, ID or PASSPORT, because the guards will ask about it before enter. (without it, you will not be able to enter the museum).
  • Our cars will be disinfection before each service
  • This tour/activity will have a maximum of 25 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Reviews

5.0
353 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 353 reviews
Emotional and poignant
Alistair_F, Dec 2023
Emotional and poignant. A bit rushed to be fair. You need to be prepared and able to walk quickly …………………
We had a really great...
Michael_L, Nov 2023
We had a really great day, Peter the driver was excellent pick up time was exactly as he said he is a very friendly guy and has excellent English
Response from Host, Nov 2023
Hello Michael ,Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey!
Upsetting and humbling
Fay_W, Nov 2023
We did the hotel pick up and drop off driver was excellent. This was a very harrowing and poignant trip which must be done when in Krakówl. The tour of auschwitz and Birkenau took approximately took just over 4 hours and an hour and a half drive each way, from the city centre. It involves a lot of walking so wearing comfy shoes is recommended. We were in a group of about 20 people with our own tour guide and were given headphones so we could walk around and look at the artefacts and pictures whilst she spoke through the microphone. It is a very upsetting and humbling experience but a definite must.
Response from Host, Nov 2023
Hello ,Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey!
A must do trip
Jacqueline_H, Nov 2023
I have visited before but the feeling is the same, humbling, horrific, sad and yet you feel the strength of the victims. Not a bird to be seen or heard on either visit. Our guide was fabulous and very passionate about the history of both camps
Perfect for most
YazmineEsmee_H, Oct 2023
Pickup was on time and reliable. We didn’t have any problems with our driver who seemed helpful and knowledgeable. I would recommend wearing comfortable footwear for this trip as there is a lot of walking. I use a mobility aid and struggled with the terrain but that isn’t something anyone could help. There are also a lot of uneven steps in the museum, so it wouldn’t necessarily be appropriate for those that struggle with mobility and accessibility. In those cases I would probably recommend a private tour so you can go at a slower pace. For most able bodied people though, this was perfect.
Response from Host, Oct 2023
Thank you so much for your kind review! We're delighted to hear that you enjoyed our tour. It was a pleasure having you with us, and we look forward to welcoming you back for another unforgettable experience in the future. Your feedback means a lot to us!
Excellent service.
jflloyd, Sep 2023
We would highly recommend this company. Thomas the driver was very friendly. He arrived at the hotel promptly for the pickup. On arrival at Auschwitz, it was very busy. Thomas escorted us through the entry gates and security to meet our guide. She was extremely knowledgeable having done the job for 25 years. Thomas then drove us to Birkenau and our guide was waiting for us at the entrance. A very worthwhile and respectful trip.
Response from Host, Sep 2023
Hello Floyd ;-) Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey!
Place to visit, but take your precautions
Antonio_R, Aug 2023
Pick up on time, guide at the place was very good. Everything ok with the exception of the driver who was very rude.
Great value!
Stephen_P, Jun 2023
Well organized, great guide/driver - relaxing and memorable experience! Don’t like surveys that are this demanding.
A must see experience
Gary_N, Jun 2023
The driver was courteous and on time. The guide, Anna, was fantastic. She was so empathic and passed on her feelings so respectfully.
Response from Host, Jun 2023
Dear Gary, Thank you so much for taking the time to write such a nice review about our tours! We are thrilled to hear that you had an enjoyable experience with us and that our tours met your expectations. Our team takes great pride in providing unforgettable experiences and excellent customer service, and we're delighted to know that you found value in the services we offer. We hope to continue to be your go-to choice for tours in the future and look forward to welcoming you back soon. Thank you again for your support! Warm regards, Thomas
Never Forget
Stephanie_W, May 2023
Solemn tour but so important to visit and be reminded of this history. Easy to schedule hotel pick up and drop off. Knowledgeable tour guide. Would definitely recommend.
Response from Host, May 2023
Dear Stephan, Thank you very much for the excellent review. We are glad that you are satisfied with the service provided by our company. We do all the best for our customers. We operate 96% via WhatsApp +48504091617 and we are very fast. Thanks for your kind word and see you next time! Best Regards Team Krakow Auschwitz Tours
Very moving experience! I...
William_C, May 2023
Very moving experience! I was greatly humbled. Everyone should see this memorial in their lifetime. So we don't forget.
Response from Host, May 2023
Dear William, Thank you very much for the excellent review. We are glad that you are satisfied with the service provided by our company. We do all the best for our customers. We operate 96% via WhatsApp +48504091617 and we are very fast. Thanks for your kind word and see you next time! Best Regards Team Krakow Auschwitz Tours
Auschwitz Tour
Lorie_L, May 2023
The tour company promptly responded to our emails. The tour was well organized and they provided a delicious lunch.
Response from Host, May 2023
Dear Lorie, Thank you very much for the excellent review. We are glad that you are satisfied with the service provided by our company. We do all the best for our customers. We operate 96% via WhatsApp +48504091617 and we are very fast. Thanks for your kind word and see you next time! Best Regards Team Krakow Auschwitz Tours
Unforgettable
Emily_C, Jan 2023
Our experience from start to finish was first class. Thomas (driver) picked us up from our apartment and was v polite, friendly and knowledgeable, with nothing being too much trouble. The tour guide was amazing and her passion for the history of the camps was evident. Myself and my friend learnt things that we never knew, despite being history geeks and we found ourselves repeatedly saying to each other "How could people have let this happen?".
Response from Host, Jan 2023
Dear Emily, Thank you for the review. We are glad that you are satisfied with the service provided by our company. We do all the best for our customers. ;-)
Guide was brilliant but time constraints short
wilsonwetherill, Jan 2023
The trip was well organised from the operators front but had to sit around waiting at next hotel for remainder of group as they weren't ready on time bit annoying when it was 40mins from us being picked up to actually leaving Krakow the hotel was only a few mins from ours. Our guide at the camp was really good and knowledgeable especially for a younger person she was extremely invested and passionate to educate, she answered questions willingly and confidently making sure we understood fully. We couldn't have asked for a better guide on that front. The reason I rate it as average as the time constraints given at the main camp weren't sufficient for you to actually take in and acknowledge everything, we felt like we'd missed a number of the buildings we'd have like to have seen as from what we could see there was around another 5 or 6 that were open to public viewing. It was quite rushed on that side although we did get to see probably what we'd deem as some of the worst parts of the main camp. Birkenau is very much a visual shock with the sheer size of it, we had the same guide again and she was brilliant ... From a time constraints part at this camp a little longer just to see a wooden hut on the opposite side would have been good just to get the visualisation and horror but we didn't leave there feeling like we'd not got a full appreciation for the museum/memorial unlike the first one. I think an hour of free time in the main Auschwitz camp we visited first just to ponder, do our own reading as there were English translations and take it in would have really made it. If you're nervy of exploring new things in different countries I think a tour like this is the right way to go and on that front they were great but if you're a bit like us and truly invested in learning more then consider the time constraints as both camps are substantial
Fantasy service
Gavin_M, Aug 2020
Excellent service from booking right through to dropping us back at hotel after excursion. Wod highly recommend
Response from Host, Aug 2020
Dear Gavin, Thank you for the review. We are glad that you are satisfied with the service provided by our company. Regards Thomas ;-)
Birkenau
Joseph_K, Apr 2020
Guild was extremely knowledgable.Picked up and dropped off in a comfortable new minibus the driver was pleasant and polite.A professional company and would definitely use again. Cheers
Informative tour guide
Malissa_J, Feb 2020
Pick up was prompt and right outside our door. Great touch to have the video on the way there. Tour felt a little rushed through but it was so busy and we were there on a Saturday so can't grumble. Got a decent amount of time at birkenau. No time to eat in the cafe so Def take snacks which you can eat on the short journey between the two camps. We were picked up at 8 and back in Krakow by 3. Driver was great and showed us where to go to meet our guide. Our guide was very knowledgeable and interesting to talk to. Very passionate when he spoke which made for a very informative tour. All in all very good. Just marked one star down for the rush but probably unfair as it was a busy weekend. Def would book again
Door to door convenience and well organised
Robert_K, Jan 2020
Very easy and convenient way to visit Auschwitz. Picked up from hotel and door to door service. Great driver and very well looked after by the local guide. Absolutely recommend.
Perfect tour to understand the events here
James_D, Oct 2019
Our tour guide provided graphic details of the events that happened at Auschwitz-Birkenau. It was a very somber visit to this horrific site but the guide helped us understand to details behind the prisoners that lived and died here. I would recommend this tour since it is small group so you were able to take your time looking and understanding Auschwitz
Goed
Karel_K, Aug 2023
Perfecte regeling, chauffeur vriendelijk en op tijd. Eens daar ter plaatse, verliep alles met gids zeer vlot.

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