up to 24 hours before the experience starts (local time)
# Customers must wait at the hotel lobby for morning pick up 30 minutes before departure for redemption to avoid any delay. # For Return Transfer from ibis Fraser Business Park to your hotel, customers need to arrange their own. # 1 Day Pass must be used on the same day. # Please refer to the schedule and select your preferred pick up timings and locations before check out. # If your hotel is not located within the Kuala Lumpur City Centre and Bukit Bintang area, please arrange your own transport to our meeting point at ibis Fraser Business Park.
You can cancel up to 24 hours in advance of the experience for a full refund.