Thank you very much for sharing your experience, in this way we can continue to improve our services. We are very sorry that you did not like the hotel food and to be honest it is a very particular situation, since this problem has never occurred, the service is a buffet with all the varieties of food, salads and even seasonal fruits, we asked the other passengers who were on the same tour and they found no problems with the food, however we apologize for any inconvenience. Regarding the service of our guides, they have experience of more than 5 years on the route, in the particular case of Gandalf, he has 7 years of experience with a lot of experience, in addition, many people recommend his service in reviews on this and other platforms. However, we positively receive the suggestion and our guides will continue training more every day to provide a better service, as we have been doing for 11 years. We hope you have a nice trip through Bolivia and continue traveling around the world!
Dayner Valda
CEO ALtitude Travel