Thank you for taking the time to share your experience with us. In response to your review let me clarify to you how I see the issue. As the guide fetched you up at 8.40 am from the port, most of the attractions in Langkawi were still closed as their operating hours is at 9.30am-8pm daily. The guide attempted to fill your free time with other attractions that might entertain you. Sadly, he could not explain to you the current situation and he could not catch up your inconvenience related to his attempts that tried to make you happy. You cut short the trip without explain to the guide about your unhappiness and you missed the attractions as stated in the descriptions. This led to miscommunication between you and the guide. We strive for 100% satisfaction with every booking we had. I am sorry if our effort does not met your expectation. I hope we can make things right and this won’t deter you from visiting us again in the future!