We will meet you directly in front of your ship, displaying a 'JAT' sign for easy identification. The pickup time will be synchronized with your ship's arrival to ensure prompt service, typically gathering all our guests onboard within 30 minutes following the ship's official arrival time. Should disembarking take longer than anticipated, please rest assured, we will wait for you
You can cancel up to 24 hours in advance of the experience for a full refund.
up to 24 hours before the experience starts (local time)