Good morning, Lisa. My name is Anastasiya, I'm the director of City Art Tours Mexico. I'm sincerely sorry that you left the tour disappointed.
Your guide Armando is knowledgeable and passionate about his work and he did all his best to provide an excellent service for you and accommodate your preferences. But, according to the report we have, you refused to proceed to some of the places. As well Armando provided you extra drinks on the house in each place even though it was not included in the tour. Regarding "sweet cokes', this drink is called agua de jamaica, it's an authentical national drink. It was served once in the combination with the vegan tacos.
This tour is one of our highlights and the guests who take it mention that they enjoy it a lot. I am sorry that you didn't like it. We did all our best. Thank you for your feedback.
Best regards,
Anastasiya