Montego Bay

Club Mobay Sangster Airport VIP Lounge with Fast-Track Entry

Badge of ExcellenceMontego Bay, Jamaica
Layover Lounge Access Club Mobay at Sangster International Airport

From $37.50

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 1 to 2 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Enjoy access to the Club Mobay departure and arrival lounges with this pass. Get fast-track service through immigration, customs and security with personalized assistance. Travel like a true VIP when you relax in the private lounge to wait for your flight, using the high-speed Wi-Fi and enjoying the beverages and snacks. This pass allows the stress-free Jamaican atmosphere to follow you to Sangster International Airport.
  • Separate arrival and departure lounges are available — choose one or both
  • Skip the crowded airport terminals for the relaxing atmosphere of a comfortable lounge
  • Enjoy cold and hot beverages, as well as tapas, sandwiches, fruit and other snacks
  • Take advantage of the included Wi-Fi, and catch up on the latest magazines and newspapers
  • Receive fast-track service through security, immigration and customs lines

What's Included

  • Dedicated VIP Priority Lane
  • Phone calls to the USA, Canada and UK landlines
  • Snacks and beverages
  • Private restrooms
  • Complimentary WiFi
  • VIP lounge access
  • Gratuities
  • Transportation between airport and hotel
  • Spa treatments (additional cost at departure lounge only)

Meeting and Pickup

Pickup point

  • Sangster Intl Airport
    Montego Bay Jamaica

Start time

Opening hours

Select your preferred ticket/pass option to see hours.
View tour option

Pickup details

**Please Note: transportation to or from the airport is not included. Services purchased are for within the Sangster International Airport only.

What To Expect

Purchase this pass for use during both your departure from and arrival in Sangster International Airport. 

Departure Lounge:

After checking in for your flight, make your way to the Club Mobay information booth, next to the entrance for security and immigration. Check in for your lounge access here, and then sail through security and immigration with your fast-track service. 

On the mezzanine level, enter the Club Mobay departure lounge. Unwind before your departing flight; snack on the provided fresh fruit, sandwiches, tapas and other light fare, and sip on a refreshing drink (either alcoholic or non-alcoholic) or cup of coffee. 

Read magazine or newspaper, use the high-speed Wi-Fi, freshen up with a shower, play electronic games on the provided tablets or enjoy a mini treatment at the Mango Spa (own expense). 

Kids can play in Pickney Place, a sound-proof playroom, or if you are sans kids, hang out in the adults-only lounge. If you must catch up on work before returning to the real world, take advantage of the fully equipped business center. Capture some final souvenir shots at the fun Tropical Shotz photo booth (additional cost). 

When it’s time for your flight, you’ll board your plane refreshed and relaxed.

Arrival Lounge:

When you get off your plane at Montego Bay’s Sangster International Airport, head to the Club Mobay meeting point, where your club representative will be waiting to greet you. 

Fill out your immigration forms (your representative can help if needed), and breeze through customs and immigration with your fast-track access. Your host will help you retrieve your luggage at baggage claim and escort you to the Club Mobay arrival lounge. 

In the arrival lounge, use the high-speed Wi-Fi, catch up with the news on the flat-screen cable TVs, enjoy snacks and beverages, read the provided magazines and newspapers or freshen up in the private restroom while the lounge’s relaxing reggae music puts you in the island spirit. 

When you’re ready, you’ll be escorted your ground transportation.

Club Mobay Departure Lounge

Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • NOTE: you MUST include all passenger legal names when booking in order for your lounge to be confirmed.
  • Flight updates and changes must be communicated at least 48 hours prior to arrival.
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infant seats available
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • For your protection, face masks are mandatory, hands sanitized upon entry and temperature checks will be conducted.
  • Personalized meet and greet services (arrival service).
  • NOTE: Transportation between airport and hotel is NOT included
  • This tour/activity will have a maximum of 10 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Reviews

4.5
6,497 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 6,497 reviews
Worth it
Khatoon_H, May 2024
It’s a great place to relax before going to your boarding area, it’s like a mini All Inclusive before leaving
Club Mobay is the best...
Kathleen_L, Apr 2024
Club Mobay is the best way to travel. The only thing I didn't like, was when you were leaving we had to wait in the long lines in customs. Arriving was perfect and the. Meal was great when we left. I will use this service again.
Response from Host, Apr 2024
Hello Kathleen_L, Thank you for utilizing our services on your trip to the island. We are very appreciative that you have taken the time to share your feedback and experience with us. We are disheartened to hear that you were less than satisfied with our fast track departure services. In regards to our fast-track lane, as you will appreciate, the length of the line can become rather unpredictable at times as this is based on airline schedule and passenger loads. We try our best to ensure our guests receive a seamless transition through security and on to our lounges where they get to indulge in an array of amenities. We are certainly sorry we did not meet your expectations in this respect. Again we thank you for taking the time to share your valuable feedback with us. We hope that despite your experience you will allow us another opportunity to make things right.
Concierge Service
Amma_O, Apr 2024
I used Club Mobay when my family and I were leaving Jamaica. It was a nice and smooth TSA process. It included food, a place to sit and relax till it was time to board our flight. I will always use concierge service when traveling back from another country.
Response from Host, Apr 2024
Hello Amma_O, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. We pride ourselves on striving to provide an expedited, personalized, relaxing and enjoyable experience on arrival and are delighted to hear we hit that mark for you with our fast track service. Our team of professionals strive at all times to reduce the hassles and stress that come with travelling, allowing our VIP’s to enjoy every moment of their well-deserved vacation. Thank you for making it Club Mobay, we do appreciate your taking the time to share your experience with us and hope to host you again soon.
Excellent service
Jodi_S, Apr 2024
Everything was super easy and made getting through the airport super quick! Having a nice spot to have a drink and eat was amazing! Everyone was helpful and made sure you had everything you needed. Will definitely use when we come back
Response from Host, Apr 2024
Hello Jodi_S, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. We pride ourselves on striving to provide an expedited, personalized, relaxing and enjoyable experience and are delighted to hear we hit that mark for you with our fast track service. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. Once again, we thank you for sharing your feedback and look forward to hosting you in the near future.
I was departing Sangster...
CasSandra_T, Apr 2024
I was departing Sangster Airport (Montego Bay) near Gate 7. The facility was bright & airy. The food, drinks and staff were amazing. They should all look as lovely.
Response from Host, Apr 2024
Hello CasSandra_T, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. We are ecstatic that you enjoyed our tasty treats and complimentary hot and cold beverages which were carefully selected to satisfy the palates of our VIPs. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Thank you for making Jamaica your destination of choice and we hope to see you again soon.
Fastest time using club mobay
DiveJamaica, Apr 2024
Roxanne was great getting us down the hallway with all the travelers that didn’t fill out their c5 forms. Fastest time ever yo get through customs and luggage to be on our way to relaxation
Response from Host, Apr 2024
Hello DiveJamaica, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. We pride ourselves on striving to provide an expedited, personalized, relaxing and enjoyable experience on arrival and are delighted to hear we hit that mark for you with our fast track service. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. We thank you for choosing the services of Club Mobay, and do hope for another opportunity to host you again in the future.
Excellent lounge spot to relax and eat!
Tiaira_N, Apr 2024
Easy checkin process and everyone was friendly! The food was great and lounge area was clean & comfortable. We definitely use again!
Well worth it
Nikita_D, Apr 2024
Good service and food. Well worth it, you can get as much food and drink as you like and there is access to WiFi.
Response from Host, Apr 2024
Hello Nikita_D, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. We are ecstatic that you enjoyed our tasty treats and complimentary hot and cold beverages which were carefully selected to satisfy the palates of our VIPs. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Thank you for making Jamaica your destination of choice and we hope to see you again soon.
Nice experience
Chris_P, Apr 2024
We enjoyed going through a shortened security line. It would have been nice to have clearer instructions on what to do when we arrived at the airport.
Response from Host, Apr 2024
Hello Chris_P, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. We pride ourselves on striving to provide an expedited, personalized, relaxing and enjoyable experience and are delighted to hear we hit that mark for you with our fast track service. We are however disappointed that certain aspect of your stay with us were not to your ultimate satisfaction, as it is our genuine desire to deliver an amazing experience to all of our guests. Your concerns have been noted and will be taken into consideration as we review our processes to ensure consistent delivery of quality right across the business. We value your feedback as we recognize that there is always room for improvement and do hope for another opportunity to surpass your expectations in the future.
N/a
BARRY_B, Apr 2024
Did not show up! Had to go to mobay desk, they had us arriving April 22? Our mobay ticket clearly states the 21 st of April. Need to contact customer service.
Response from Host, Apr 2024
Hello BARRY_B, Allow us to start by extending our gratitude for utilizing our service on your recent trip to Jamaica. The feedback you’ve given is valued, and we thank you for the time taken to share it with us. We are saddened and disappointed to read that your experience was not up to our very own standards and we would like to extend our deepest and sincerest apologies for this. We would greatly appreciate some additional information on your experience as our team is currently investigating this matter and would like to provide you with further updates as soon as possible. Should you be willing, please share with us via email at customersupport@vipattractions.com
Stress-Free Airport Experience
Lisa_H, Apr 2024
Having someone greet us right at the gate upon arrival and then navigate us through customs and security made the whole experience at the airport stress-free. The staff at the lounge were friendly and we enjoyed the food and drink. Sitting in the lounge and enjoying some wonderful food and drink was relaxing before boarding our plane to head home. I would definitely recommend Club Mobay when traveling to Jamaica if you want a stress-free experience at the airport.
Response from Host, Apr 2024
Hello Lisa_H, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. We pride ourselves on striving to provide an expedited, personalized, relaxing and enjoyable experience and are delighted to hear we hit that mark for you with our fast track service. We are ecstatic that you enjoyed our tasty treats and complimentary hot and cold beverages which were carefully selected to satisfy the palates of our VIPs. Thank you again for making it Club Mobay, we do appreciate your taking the time to share your experience with us and hope to host you again soon.
Such a breeze!
Stephanie_G, Apr 2024
We are so happy we use Viator for our club mobay experience! Our concierge was waiting for us right when we got off that plane and guided us through the crowds of customs and immigration and checked us in to our transport to the resort. We only had to wait about 15 minutes in the actual lounge because our transport was ready for us, but in that time we used the private bathroom to change and order a quick drink. Hot and cold food was also available but we didn’t have time to take advantage. Looking forward to our departure experience! Wouldn’t think twice about doing this again!
Response from Host, Apr 2024
Hello Stephanie_G, First and foremost, thank you for using our services and the time taken to share your experience with us. It is our goal to create a first and last impression of one’s vacation through warm hospitality coupled with our world-class amenities. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. We are also ecstatic that you enjoyed our tasty treats and complimentary hot and cold beverages which were carefully selected to satisfy the palates of our VIPs. Thank you for making it Club Mobay, we do appreciate your taking the time to share your experience with us and hope to host you again soon.
MOBay first timers
Fred_W, Apr 2024
Experience was nice. The food and drinks were good. Some food ran out and wasn’t replaced but what was left was good
Response from Host, Apr 2024
Hello Fred_W, Allow us to start by extending our gratitude for utilizing our service on your recent trip to Jamaica. The feedback you’ve given is valued, and we thank you for the time taken to share it with us. We are ecstatic that you enjoyed our tasty treats and complimentary hot and cold beverages which were carefully selected to satisfy the palates of our VIPs but disappointed it was not replenished during your stay. Please accept our sincere apologies for this as we strive to satisfy the varying palates of our guests through careful selection of treats. We will share your feedback with our team for review in order to ensure consistent quality and 100% guest satisfaction. Thank you again for taking the time to share with us. We hope despite this experience you will give us another opportunity to make it up to you.
Great would definitely purchase again.
Piper_P, Apr 2024
It was great to wait in the ac, with free snacks and clean bathrooms and lovely attendents/servers. Next time I would definitely purchase for arrival especially if where I’m staying is another hour plus drive away. It was a 10hr journey to get to Jamaica. It’s definitely worth it.
Response from Host, Apr 2024
Hello Piper_P, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Thank you for making Jamaica your destination of choice and we hope to see you again soon.
Refund please
Chris_K, Apr 2024
Had a horrible time. Too rushed and never got a chance to use the experience at all. Going threw the lady helped us through the lines and no time in the club at all. When leaving the line ups were so bad that we almost missed our flight. We never got a chance to use the experience that we paid good money for
Response from Host, Apr 2024
Hello Chris_K, Allow us to start by extending our gratitude for utilizing our service on your recent trip to Jamaica. The feedback you’ve given is valued, and we thank you for the time taken to share it with us. We are saddened and disappointed to read that your experience was not up to our very own standards and we would like to extend our deepest and sincerest apologies for this. We would greatly appreciate some additional information on your experience as our team is currently investigating this matter and would like to provide you with further updates as soon as possible. Should you be willing, please share with us via email at customersupport@vipattractions.com
Great time saver
Sharon_L, Apr 2024
This was a great experience. As soon as we were off the plane we met a member from your team and they made it seamless from picking up our luggage and through customs in no time. She found our car service and off we went to start our beautiful baby!! They saved us so much time. Would highly recommend this service!!
Response from Host, Apr 2024
Hello Sharon_L, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. We pride ourselves on striving to provide an expedited, personalized, relaxing and enjoyable experience on arrival and are delighted to hear we hit that mark for you with our fast track service. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. Once again, we thank you for sharing your feedback and look forward to serving you in the future.
Awesome Experience
kenneth_c, Apr 2024
The fact that we were fast tracked thru customs & had a personal assistant to show us every step until we walked out of the airport was awesome. We would have been standing in line for hours without Club Mobay
Response from Host, Apr 2024
Hello kenneth_c, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. We pride ourselves on striving to provide an expedited, personalized, relaxing and enjoyable experience and are delighted to hear we hit that mark for you with our fast track service. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. Thank you for making it Club Mobay, we do appreciate your taking the time to share your experience with us and hope to host you again soon.
Fast and pleasant
William_H, Apr 2024
I’ve used this fast pass a few times. It’s worth every penny. You get off the plane and are greeted within minutes
Response from Host, Apr 2024
Hello William_H, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. We pride ourselves on striving to provide an expedited, personalized, relaxing and enjoyable experience and are delighted to hear we hit that mark for you with our fast track service. We are ecstatic that you found our service to be of great value as this is the standard that our guests have come to know and we strive to uphold. Thank you for making it Club Mobay, we do appreciate your taking the time to share your experience with us and hope to host you again soon.
Halls funtime
Ronnie_H, Apr 2024
Friendly and curtios staff members, cleanliness of the entire area and comfortable seating. Location and food were good.
Response from Host, Apr 2024
Hello Ronnie_H, Firstly, thank you for making our island your destination of choice for including our services in your travels. The feedback you’ve given is valued, and we appreciate the time taken to share it with us. We are truly delighted to hear that you were pleased with the warm hospitality you experienced from our staff members as well as the clean environs. We are also ecstatic that you enjoyed our tasty treats and complimentary hot and cold beverages which were carefully selected to satisfy the palates of our VIPs. Thank you for making it Club Mobay, we do appreciate your taking the time to share your experience with us and hope to host you again soon.
Big mistake
john_s, Apr 2024
They told I didn’t book and In coming only exiting so was unable to use maybe when I leave they will let me I.
Response from Host, Apr 2024
Hello john_s, Allow us to start by extending our gratitude for utilizing our service on your recent trip to Jamaica. The feedback you’ve given is valued, and we thank you for the time taken to share it with us. We are saddened and disappointed to read that your experience was not up to our very own standards and we would like to extend our deepest and sincerest apologies for this. We would greatly appreciate some additional information on your experience as our team is currently investigating this matter and would like to provide you with further updates as soon as possible. Should you be willing, please share with us via email at customersupport@vipattractions.com
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