Airport & Ground Transportation (Round Trip)

Name: Airport & Ground Transportation (Round Trip)
Brand: Success Tours and Experience
SKU: 263519P1
Price: 45.00 USD
Rating: 4.0 (8 reviews)

Nassau, Bahamas

From $45.00

Price varies by group size

Select Date and Travelers

up to 24 hours before the experience starts (local time)

20 minutes to 1 hour
Pickup offered
Mobile ticket

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Overview

Check off hotel transportation from your vacation to-do list and pre-book this round-trip shuttle service. Select the location of your accommodation when you book and meet your driver at the airport when you land. Then, head to your accommodation on the island, along with other travelers who are headed in the same direction. After your trip is over, the shuttle takes you back to the airport for your departure flight.

Avoid paying for costly taxis or private transfers
Select from several drop-off locations in Nassau
Door-to-door service makes for a seamless experience
Get insider tips on where to eat, drink, and explore

What's Included

Transportation

Meeting and Pickup

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred transportation option to see hours.

View tour option

Drop-off points

Select a drop-off point

Type to search

Pickup details

Airport Pickups - When exiting the airport, one of our representative or your driver will greet you with a sign displaying your name to be escorted to your vehicle. Hotel Pickups - Your transportation will arrive at the hotel front door which will be scheduled 3 to 4 hrs prior to your flight departure time

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Stroller accessible
Near public transportation

Infants must sit on laps
Infant seats available
Most travelers can participate
This tour/activity will have a maximum of 100 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Featured review

Ruth_T

Mr. Byron and Ms. Sophie are great. They arrived on time, provided great communication and the vehicles were clean. They even took the time to show points of interest, give eating recommendations and island history. My trip had a great start and conclusion. Thank you!

Reviews

4.0

8 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-7 of 8 reviews

No pick up

Jill_N, May 2023

You never picked us up no one called me Or anything I want a refund not cool so I will be getting my money back

Response from Host, May 2023

Hi there, We find your review interesting and confusing. Here's why.... You had called us after arriving the airport on April 30th, 2023 and requested a refund due to the fact that a driver was not dispatched to pick you up. We then submitted a refund shortly thereafter and messaged you confirming that it was done. You also sent a message to us stating that you took a taxi and wanted a refund. As a reminder, your arrival pick up could not be scheduled and a driver dispatched due to an incorrect location (tour grade) booked for your drop off location. In addition to this your departure information was not entered and had N/A for the date, time and flight information. You were informed of these issues through messages from our company and viator customer service who was waiting on you to confirm and agree to the required amendments In your message you had also mentioned that you would still need a departure pickup however a full refund was already submitted. As a result, you were given the option to rebook your return pick up directly with us due to the fact that our transfers are listed as roundtrip on Viator's platform. This was never done. Please note that we did not receive any payment for your booking therefore we are unsure as to why you have not received a refund. We will however reach out to Viator customer service as this is troubling to us. It is a very rare occurrence where we do not provide transfers booked by our guests. We do apologize for any miscommunication or misunderstanding in this regard however on your next visit, should you decide to rebook with us, we will offer an upgrade on your transportation for the inconvenience. Once again please accept our apologies. Thank you and have a wonderful day!!

Never ever again

Tonya_J, Apr 2023

The amount of money spent for this ride in this beat up van should have been a Benz and the vehicle we were picked up in was deplorable and the nastiest vehicle I’ve ever seen

Response from Host, Apr 2023

Hi there Ms. Jenkins, we are so sorry about that. You and your guest had booked a shared transportation and was transported in a Hiace Van along with another 2 guest that had the same experience and negative review. We were not made aware of this issue until now. As a result we have removed that driver and vehicle from our services. You had requested earlier today for a change in driver and vehicle for your departure today however you were notified that vehicles were already preassigned. I am not sure if you saw another message sent notifying you that we were able to reassign a private transfer and driver for your pick up today at 1pm. We truly apologize for the negative experience and hope that your "never again" could be 'give us another chance'. We truly thank you and wish you a safe return.

Just alright

William_S, Apr 2023

For the amount spent for the trip, it was a horrible experience. The vehicle wasn't clean nor looking like a real, nice ride.

Response from Host, Apr 2023

Oh Wow!! Thank you Dr. Smith for your review. We do apologize as we are very shocked to hear that your experience was horrible and that the vehicle was not clean. Please note that this is not a common occurrence with this particular Driver and Hiace Van vehicle sent. We do see where the driver had a few guest prior to your pick up however this should not have had a major effect on the condition of the vehicle. We will definitely look further into this matter as this is not our standard. As previously communicated, we had scheduled the same driver for your return however another driver will be assigned for your departure. We have upgraded your departure transfer to a Private Sedan. Once again, please accept our humble apologies Please enjoy the rest of your day!

Great trip

DONALD_D, Feb 2023

Such an informative ride. What a lovely driver, she gave a mental tour of things to do. I hope she is the driver that picks us up to go back to the airport

Response from Host, Mar 2023

Our aim is to make you feel at home, so we are glad to know that you were pleased with your driver, who will definately be taking you back to the airport. We hope that you enjoy the rest of your stay. Thank you

Professional

Yvette_S, Apr 2022

The vehicle was clean. The mini tour was cool. Music was cool, also. Thanks Bryon for the great hospitality.

Response from Host, Apr 2022

We appeciate your positive review and are so happy to hear that you were pleased with the service and Byron's hospitality. Our Success is knowing that you had a great Experience. Thank you so much!!!

Our transfer trip

Mary_B, Jul 2021

Byron our driver, was WONDERFUL!!! He provided us with a tour of his own while driving us to the hotel!! He was so polite and a great representation of your company and the Bahamas!! We enjoyed him very much!

Response from Host, Jul 2021

Thank you so much. We are glad that you were pleased with our service. It was truly a pleasure having you here. Have a wonderful day Success Tours and Experience

Great service

Ruth_T, Jun 2021

Response from Host, Jul 2021

Thank you so much for your positive feedback. Our aim is to provide you with the best Experience. We appreciate YOU. Thank You!