Monday - Sunday : 05:00 AM - 11:00 PM
Manhattan Hotels Only
There are no reservations necessary from the airport to the hotel. Upon arrival, follow the signs to baggage claim & collect your luggage. Locate the Welcome Center near baggage claim and dial 18 from the courtesy phones located in the Welcome Center. Provide the customer service representative your name or booking confirmation number. Please have your confirmation email available in print or on your mobile device. Your driver will meet you at the Welcome Center. Please remain in that area.
You can cancel up to 24 hours in advance of the experience for a full refund.
up to 24 hours before the experience starts (local time)