Best of Niagara Falls USA Small Group Tour with Maid of the Mist

Badge of ExcellenceNiagara Falls, USA

4 to 5 hours
Pickup offered
Mobile ticket
Offered in: English

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Overview

Take a half-day tour of Niagara Falls with a guide who covers all the highlights of New York’s famous natural attraction. Get closer views of the falls with your included admission ticket to Maid of the Mist and Cave of the Winds. You’ll travel with a small group limited to seven people for a more personalized experience.

Includes admission ticket to Maid of the Mist and Cave of the Winds
Transportation by climate-controlled minivan
Hotel pickup and drop-off from Niagara Falls provided
Small-group tour with a maximum of seven people

What's Included

Hotel pickup and drop-off (downtown Niagara Falls, NY)
Transport in air-conditioned minivan
Professional driver/guide
Small-group tour (7 maximum)

Food and drinks
Gratuities

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Can pick up at most locations in downtown Niagara Falls, New York. On the US side only.

What To Expect

Cave of the Winds

1 hour • Admission Ticket Included

Maid Of The Mist

1 hour • Admission Ticket Included

Niagara Falls Observation Tower

30 minutes • Admission Ticket Included

Goat Island

30 minutes • Admission Ticket Free

Tripshepherd

1 hour • Admission Ticket Included

Horseshoe Falls (Pass By)

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Operates in all weather conditions, please dress appropriately
Stroller accessible
Service animals allowed

Near public transportation
Most travelers can participate
Maid of the Mist* (seasonal)
This tour/activity will have a maximum of 7 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

4.5

46 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 46 reviews

Misted in The Falls

MARK_G, Sep 2023

This tour is a wonderful and very efficient way to experience the full majesty of the Falls. Our guide, Gino, joined by his wife, Diana, was a personable and very knowledgeable guide to the Falls and to the surrounding Niagara Falls area. It was worth every penny to have an experienced and enthusiastic guide who knew exactly where to go and when with all the tickets arranged in advance so we could bypass the lines. Gino also called us in advance to recommend what to wear and to tell us what to expect. Diana was an extra bonus who took pictures of us at all the best backgrounds. This tour is the way to go if you have a day or less to experience Niagara Falls.

Loved Niagara

HayleyDawn_H, Aug 2023

The whole experience was wonderful Our tour guide could have been a little more hands on and knowledgeable, but he was only young Would definitely recommend a visit, the falls are incredible

Great

Catina_H, Jun 2023

All of it was very good. We would love to go again when we return. The tour guide was very good and made the trip a very good experience

Great trip with beautiful weather

Erin_W, Jun 2023

Loved cave of the winds hurricane deck and maid of the mist. Our guide Youseef was terrific! He was very knowledgeable and personable.

Front of the line...

David_W, Jun 2023

Front of the line evertime, door drop off, knowledgeable driver. Well worth the money for sites and guide!

Excellent worth it

Keyshla_B, May 2023

Saied- Thank you so much for our tour. From beggining to end it was excellent. You arrived on time were easy to work with. Great attitude , humble. Knowledgeable in your history of Niagra Falls. Took us to get our tickers. Had everything on time and on point to facilitate an excellent tour guide. Thank you and we would book again for sure with sight seeing tour company

Excellent guide and memorable day! Worth every penny!

Michelle_B, Jul 2022

Our guide Dana was so knowledgeable of each site we went to and made the trip fun and memorable. Dana’s communication was excellent and we are so happy we bought this package and would highly recommend it to anyone. Our favorite part of the trip was Cave of the Winds because we were so close to the falls and the views were so amazing. We also enjoyed the Maid of the Mist and it was something we will never forget. We also enjoyed being in a small group of people during this tour. We were grouped with a very nice family from our same state. This trip was worth every penny and we would definitely do it again.

Poorly run organisation

Steve_C, Jul 2022

What could have been a great tour turned into a bad experience, where we weren't able to participate in all the activities we paid for. As we had limited time available in the area, i was reassured on two occasions that the tour lasted only 4 hours so we purchased the tickets. Because of the way the company operates though, the tour guide left to pick up another group, while we were in the cave experience, and then got stuck in traffic leaving us and another couple waiting in the heat without knowing what was going on. We eventually got through to the office who assured us that the guide would be there in 5-10 minutes. 40 minutes later she finally made it. By this point it was too late to do the main part of the tour - the Maid of the Mist boat ride. Despite being told by the call centre staff that a manager would call me back twice, the company has decided to bury their heads and ignore me. Two emails have also gone unanswered. I would recommend looking elsewhere where you'll hopefully find a better run operation.

Skip the lines! But don’t call this a tour.

Natasha_K, Jul 2022

Skipping the ticket lines was fantastic. (I overheard one staff member at the Maid of the Mist/Observation Deck say that their ticket line alone was four hours long!) But, calling this a “tour” is not accurate. It was more like having a driver who was able to drive you to the destinations, grab your tickets and reservations for you, and get you past the lines. Our “guide” was rarely with us otherwise.

Best of the Niagara Falls tour

Rosa_D, May 2022

Excellent service. Thank you very much to Jimmy, our guide, he is very nice and friendly. She kidly chase us our tour day for the next one because due to the weather the boat was not operating this day, with the change we were able to do all the activities of our tour.

Breathtaking Tour

Robert_S, May 2021

Saied was an outstanding tour guide, very informative, fun and relaxed. The tour was very good and the highlight was the Maid of the Mist. Tour guides like Saied are why we continue to book with Viator

Excellent

Edwin_D, May 2021

Everything was awesome! I would recommend this to anyone. Best time to go is one week before memorial holiday to beat the crowds.

Amazing!!

Ellen_D, May 2021

We had an awesome time and Sayeed, our tour guide, was the best! It was a perfect day to see all the amazing sites, would definitely come back and do it again!!

Guide was awesome

Rajeev_K, Jul 2019

It was an awesome trip. Guide pick us on time from our location and it was very convenient. We covered almost every place thoroughly and enjoyed a lot.

Almost perfect

Gunnar_A, Jul 2019

This was a very good tour. Our tour guide, Tyler was exceptional. We had left some personal items in the van and he was able to mail them to our home. He was very pleasant and knowledgeable. BUT... 1. They were and hour late picking us up (they did contact us to let us know) 2. The van they used had terrible brakes and it was a little scary wondering if they were going to fail all together. 3. One of the attractions was closed but we did get a refund. Overall it was a very nice experience.

Niagara Falls at its Best!

Carol_B, Jun 2019

I visited Niagara Falls with my 16 year-old and 11 year-old granddaughters, and we were fortunate to have as our guide, Tyler, who was wonderful. He gave us his undivided attention, answered all of our questions, even those from my inquisitive 11 year-old, and gave us a brief history of the Falls, as well as the city itself. He was such a nice young man, who went out of his way to make sure we had a great visit...and we did!

Great tour

Tarah_B, Jun 2019

This was a really great tour as we had 5 hours to spend seeing the sights. We got so close to the Falls. Pikachu, our guide was awesome!

Great experience!

Chris_L, Jun 2019

This tour was a great taste of everything you want to see on the USA side of the falls. Small group with knowledgable and interactive tour guides. Highly recommend!

Disappointed

Elizabeth_H, Jun 2019

I was really looking forward to this tour but ended up being disappointed. To start, I was told that the pick-up time would be emailed 1-2 days before the tour. When I hadn't received anything, I emailed asking for the details and received no response. We finally had to call on Friday at 5pm to try to find out and were told the time. Not the end of the world but definitely not the best customer service. The tour started well with a great time at the Cave of the Winds. Unfortunately, when we went to get tickets for the Maid of the Mist, we were told the boats weren't running due to a safety concern. I don't fault the tour for this as it was completely out of their control. However, our guide had to go deal with his other tour so we were essentially abandoned at the observation tower/park for over an hour with little to do and weren't sure when/where we would be picked up. We made the best of it but if we hadn't left items in the tour vehicle, we would have gotten an Uber and left on our own. I understand the efficiency of having one tour guide with multiple tours but there should be a backup plan so clients are taken care of when things don't go according to plan. We were refunded the cost of the tickets for the Maid of the Mist but it still wasted our time. Either way, we were disappointed and wished we would have done things on our own. It definitely wasn't worth the money.

Niagara USA Tour

Cindy_D, Jun 2019

Muhammad and Tyler were excellent guides. It was Tyler's first day but both of them were great guides.

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