Dear traveler,
We genuinely appreciate your feedback, and it plays a crucial role in helping us enhance our services. We regret to learn about your recent experience, and we're committed to making things right. Your comments will serve as valuable insights for us to improve our offerings. To address your concerns more effectively, please send an email to info@icelandia.is with your booking reference, enabling us to investigate the matter thoroughly and work towards a resolution.
Best,
Ana