With respect I think you maybe a little confused as I owned the company for the past 5 years . I pride myself on giving my guests the best possible day and make a point of covering the history of this area from when Capt Cook discovered the area in 1769 and that the Redwood forest was introduced in the early 1900’s. I always encourage people to ask questions and we certainly maximize your time we certainly don’t have a lot of “ wandering around time “ If I was behind schedule it would be because some people have difficulty or reading instructions on what time we meet , that being the case out tour is still longer than advertised so everyone has a great day . We know exactly what time we will be back at the Port that is the first thing we cover with passengers and no one has ever been late back , generally you are in Port 12 hours and our Tours are approx 7 hours in duration. I apologize if it did not meet your expectations but your review is a little vague and one of a minority you have even referred to the tour as Taranaki which is a different of New Zealand regards Roger