Hi Dana,
We apologize that you weren’t personally happy with the tour. We’re not too sure how you assumed the price included lunch as the description, states that lunch under the exclusions. 2nd we can not control the the speed of the kitchen, Puerto Rico works on island time, and food here is made to order. You also didn’t mention the stop at the el hippie waterfall and the local treats provided. Had you asked for more time, I’m sure that the guides would have given extra time, as this was a private tour.