Hi Nancy.
As you know we work with wild animals in the open ocean so we are not able to control weather conditions or the animals behaviour and unfortunately had to cancel your tour due to these conditions. I am really sorry if you are disapointed and hope you still had a nice time during your holidays. As for your refund, since you paid directly to Tripadvisor, you should get it on the next days. If you don't, please send us an email.