Dear Mr. Damon,
Sorry we do not understand your review, as in the whats app communication you wrote us the "tour was nice, thank you".
We at the beginning asked you whether you accept the amendment of the departure of time, or full refund as the bus tickets were sold out. You accepted the tour with amended time.
Regarding the bus ticket, yes by the our fault we send you the ticket with wrong date, but as soon as we realized it, we send you the proper one, and this could not harm your experience.
it is very strange you complaining about the restaurant, as Cafe Stefanka is the best restaurant in the town, I do understand that that day was too hot, and you could not have an appetize.
Regarding you co travel, she was not taken to the bus because, she was late for the bus departure and she missed bus, what is not our fault.
We do not understand your bad recommendation, but you have right to write it.
Kind Regards,
Andrej