up to 24 hours before the experience starts (local time)
We're on Queens Wharf beside 'Dockside Restaurant' and 'Fergs Kayaks'- most locals will know these businesses. If arriving by cruise ship take the free port operated shuttle service into the city (short trip) then walk to the waterfront- we're a 10-15min walk from either of the two stops.
You can cancel up to 24 hours in advance of the experience for a full refund.