We are sorry you are disappointed the length of the trip.
Every day (3 times) we do exactly the same trip which is about 3-3,5 hours (include changing clothes, travel to the riverside, safety talk, rafting, going back to the base and change your clothes back). The number of the participant, the traffic on the riverside, the water level and the client also influence the length of the trip. If you slide on the raft 5 times it is longer than only once. Beginning of the season when we have high water sometimes not allowed to slide and jump from the rocks too. So many circumstances influence the real trip times.
We do our best to organize a safe and memorable trip daily.