You can't seriously give a thumbs down because it was windy....The conditions change out there by the minute and there is no way of knowing what is going to happen. We go by the forecasts, but in our part of Florida it is EXTREMELY difficult to have an accurate forecast. We use FOUR different forecasting tools and never once are they correct unless it is a big storm or perfect conditions. Anything in between and it is a crap shoot. You can't possibly tell me though that the inside of Three Sisters Springs is not absolutely beautiful and you saw two turtles and a bird?!?!?!?! That has to be the biggest lie I have ever heard in FIVE years of business!!! I can point out that much nature from the docks where we launch!!!
As far as the customer cutting his hand, the door panel was ripped off that day from a previous customer and a new panel is being ordered.
It's amazing to us that you learned NOTHING about the area, saw no wild life, and did not enjoy Three Sisters Springs... we can not fathom how that is even humanly possible. We read reviews from EVERY one of our guests and another group from your tour stated how amazing it was and how beautiful the springs were. Are they just overly optimistic, or are you overly pessimistic?!?!? Not sure, but something is not adding up :)