Hi, We're sorry the weather made it unable to operate but we consider it important not to take people out no matter what as we want people to have a great time and receive the best value. It would be great if you could reconsider the 3* rating as you haven't actually experienced our product and ratings have a big impact on small businesses. We provide a very high standard of customer service which you will experience and be able to rate when you come out with us!
Kind regards, Ian