Dear Desiree,
tuis is your second negative comment abiut us and you made on Google as well .... I wrote the same :
I am happy to recieve one star from you because we take care of our client health. For us it is a hard work to ask: are you able to drive a vespa? because it is a self made tour and you have to drive in traffic , so when you book you should have experience, especially in a different country and we suggest to take bikes ( 3 e-bikes and not 2 as you wrote) and PROVIDE A DIFFERENT TOUR SAFER FOR YOU. Your problem was to be refunded, we reserveD vespa for you and you decided to come not at 10.00 am,but at 12.00pm we said ok and than when you werw at the shop, after 15 minutes of explanation how to use vespa and how hard it is driving vespa for the first time, you went out to talk about it and after few minutes you disappeared. I PREFER TO HAVE A NEGATIVE OPINION BUT THAT YOUR HEALTH IS GOOD AND THAT NO DAMAGE HAS BEEN DONE TO PEOPLE AND THINGS. EVERY DAY WE SEE PEOPLE HURTS AND VESPA OR CARS DESTROYED! READ BETTER BEFORE YOU BUY SOMETHING AND IF YOU DON'T KNOW HOW TO DRIVE A VEICHLE DON'T BOOK IT!
I AM VERY SORRY YOU HAD A BAD EXPERIENCE BUT WE DO IT FOR YOU AND WE SUGGEST TO USE A DIFFERENT VEICHLE LIKE A BIKE... ELECTRIC FUNNY BIKES, BUT YOU SAID NO! We are in high season and we wait for you for more than 2 hours!!!!
We remain at your disposal for any futher info you may need,
Best Regards,
Nadia