Dear Melissa, thanks for your review. I'm very sorry you don't read the description of the services before booking them, because this service is described just like it is and as you wrote it is, renting a bike with a flip map and an additional map. Of course you have to stop to read additional information for the safety of other people in Lucca. The bike is excellent as you wrote, the tour is as described, so the 3 stars are for you not reading descriptions before booking?