Thank you for taking the time to share your thoughts on the Bernina Express. We greatly value feedback from our guests as it helps us improve our services. We're delighted to hear that you enjoyed the scenic journey through the breathtaking landscapes on board our panoramic carriages.
We understand your concern regarding the short visits to the towns of St. Moritz and Tirano. The Bernina Express tour aims to provide passengers with a glimpse of the stunning mountain towns while still offering a comprehensive experience of the Alpine region. We acknowledge that the time allocated for each town may not be sufficient for an in-depth exploration, but it allows our guests to get a taste of the unique charm and culture these places have to offer.
As for the pricing, we understand that it may appear high for some guests. The cost of the Bernina Express includes various factors, such as the bus ride, the panoramic carriages, and the guide. We continuously strive to strike a balance between offering a memorable journey and ensuring it remains accessible to as many people as possible.
Regarding the bus used for the 3-hour ride, we appreciate your feedback on this matter. Our goal is to provide a pleasant and enjoyable trip throughout the entire journey, and we will take your comments into account for future improvements.