I'm so sorry to hear you did not enjoy your tour experience. We're in the process of training new guides for the summer season, so we had to bring in one of our old guides who worked for us a while back to take a few tours while the new staff gets trained, and she must've been out of practice as she used to be a phenomenal tour guide.
While I understand your disappointment, I can most definitely assure you that nothing on the tour is "fake." Feel free to give us a call if you'd like to discuss your experience any further. 4142724222