Dear Samantha, thank you for your review. Just to correct you on one issue. No one was lost! The gentleman who did not travel back with us was visiting with his girlfriend from Atlanta, he grew up in the Bronx and was back in NYC first time since his teenage years. He was amazed on how, in meantime, Brooklyn had changed and he wanted to make his way back on his own, however he texted that to the guide a little too late, hence the extra 15 minute wait before departing back to Manhattan.
We apologize if the guide didn’t have a very deep conversation with you but he had 55 guest and it is difficult to have more detailed interaction with everyone.
As per not keeping the group together, as you remember the guide advised you and everyone else where and when to meet in case someone gets lost or wanted to go on its own. Some guest that night, a couple with their daughter, were natives from Brooklyn who had moved to Jersey a while ago but still knew their way around and preferred to explore the neighborhood on their own. Others just preferred enjoying the lights on their own pace (some like taking pics, others don’t like to be in large groups, some like to get a snack at the carts etc.), which we respect, cherish and do our best to please all of our guests specific needs. Hence the announcement in the beging when and where to meet. We nor force or chain our guest but next time you join us we might give it a try ;)
Thank you for coming on our tour!