Dear Emma Fountain,
Thank you for taking the time to provide us with your feedback during your trip.
I wish to extend to you my sincere apologies the driver being 45 mins late - it was traffic before harbor.
The driver had told me that the was very hot for you outside and you was afraid of the heat but you had been going all over the place...
It was your solution spent no more than 10 mins at each stop to take photos only
Our Instagram tour is organized around observation spots,
but you did determined to go down to Athuh beach ...
It was your decision, you wanted to leave in a hurry, our driver had given you quite a bit of time, and driver had told you that the boat have at 16:30 and the next 17:00, but you asked the driver for an earlier boat to Bali...
We offer lunch in local warung - it is Indonesian lunch - this is written in the conditions of our tour - in that part of island no have European level restaurants - sorry
Anyway we wish you the best in the future.