Thank you for sharing your feedback, Tsach. Your feedback is crucial in helping us identify areas for improvement, and we appreciate you bringing this to our attention. In the spirit of continuous improvement, we've taken steps to address the issue you encountered, and we assure you that this does not align with our usual standards of service. Your satisfaction is our priority and we immediately processed your full refund - we hope this helped alleviate some of the inconvenience you faced.
Since your supposed tour, we've made several changes to our Paris food tours to ensure a more enriching experience for our guests. We hope that you get to try our new selections and format, which we believe will enhance your food experience.
We're committed to making every guest's experience exceptional and invite you to join us in over 60 cities worldwide for another chance to discover the secrets of local cuisine. We are confident that, given the opportunity, we can provide you with a memorable and enjoyable food tour experience. If you’d like to discuss this further, don’t hesitate to reach out to us at info@secrettours.com.