Dear Tracy_S
We greatly appreciate you taking the time to share your insights about your recent experience on our Paris: Latin Quarter Guided Food & Wine Tour.
Your feedback is vital to us as we continuously strive to enhance our guests' experiences.
We sincerely apologize for any inconvenience you encountered with the meeting point and communication.
Our meeting points are deliberately chosen to be central and well-established, having been successfully utilized for many years to ensure ease and convenience for our guests.
In our ongoing effort to provide clear directions, our vouchers include comprehensive information such as the complete address, along with detailed maps and photographs of the meeting point.
Please accept our deepest apologies for any frustration this may have caused.
Your concerns are of utmost importance to us, and we are committed to resolving this situation to your satisfaction.
Kindly reach out to us at feedback@walks.org so that we can provide you with further assistance and work together toward a resolution that meets your expectations.
We look forward to hearing from you.
Kind regards,
Jhonas.
Walks and Devour Tours.