Dear Dona,
Thank you for taking the time to share your experience. We are sorry to hear that our tour did not meet your expectations. We usually get very good reviews on the Versailles & Giverny Private Tour. And it has in recent years become one of our most popular tours.
In our tour description, the itinerary is described carefully, so our customers know what to expect.
The duration is approximately 9 hours. Your guide adapts the timing to your expectations above all. But also to the requirements related to skip-the-line tickets (which have a specific time in Versailles) and his experience (more than 10 years). Some case examples:
- Some guests want to enjoy a lunch and spend more than one hour on it, others prefer a quicker snack.
- Some customers book hotels that are difficult to access, with more traffic jams and travel times (in the east of Paris)
Anyway, the guide stays flexible. We do not rush our customers and gladly agree to spend time in souvenir shops, or something you would like to add or deepen in your visit. Our goal is for you to have a memorable and enjoyable day. But the guide is also the guarantor of time.
Regarding lunches, we do not impose a restaurant. The guide offers you different possibilities in Giverny or Versailles, depending on your expectations.
I hope that you had a lovely visit to Paris and France in general and that we will see you on a tour again soon. Best regards,