To be short. The client booked the Trip to 3 Loire Valley Castles but said by Pick up that she wanted to go to the Champagne region for tastings instead. "The city of Champagné" doesn't exist. So it was not on the Ticket or mentioned anywhere. But the word is nice. We had no option to change the itinerary so dramatic because the entrance tickets to the Champagne houses must be booked in advance. So I offered to do the Champagne trip the next day but the client refused it. After a short discussion the client agreed first fo go to the Loire Valley Castles what she originally booked but within 5 minutes driving and short discussion with the second participant she changed her mind twice: first she asked to shorten the itinerary and finally and she decided to stay in Paris. Same story in details: I am not a driver but Guide and Driver and the company owner having almost 5 star reviews. Regarding this trip: I came before the time and was waiting for the clients in the hotel lobby. A couple came down and was surprised that we were going to the Loire Valley Castles and not to Champagne region for tastings. I showed them their Ticket for 3 Loire Valley Castles trip. The lady asked is it not Champagne ? I said No, sorry, it is not Champagne. She said: but we want to go to Champagne. I said: But You have the Ticket for 3 Loire Valley Castles. We have to reserve the tickets to the Champagne houses in advance. We can do Champagne trip tomorrow if You want but not today. Because If we would go there now we would get no admission because entrance tickets must be ordered beforehand. So we have to make the Trip You have booked. The couple discussed it shortly and decided to follow me to my Mercedes car. While driving I explained about our today's trip timing due to the itinerary. The lady said: this is not we want to. We would like to have just one Castle with Wine tasting. I said OK. No problem. Afterwards the lady discussed with the young man the situation and said: You know we don't want to go to the Loire Valley Castles because this is not Champagne what we wanted to have. You can have Your day off. Please drop us off here. I had no choice. I said: OK and stopped the car and they left. Very very strange situation.
P.S. By the way The 3 Loire Valley Castles trip last 13 hours, not 5 hours.
P.P.S. We have got 20 different Champagne tastings Experiences which should be booked in advance.