Hi the tour did not operated do bad weather was cancel previous all you were full refund. but saw notification later. I even contacted a taxi company i give number. Transportation in this side of the island limited arriving by taxi or uber is posible but then not from here there limited to metro area only why is setting a pick up from sju or renting a car best choice the car problem you have even in the afternoon. we are sorry that was you experience but transportation to get to us and going back is up to the guest. We try to help the most we can but guest most coordinated transportation