Hello Lela_M,
Thank you for sharing your experience with us. We apologize that the weather was not on our side and it prevented us from going to Positano. However, we are glad to hear that you enjoyed the beautiful Amalfi Coast despite the rough boat ride. We understand that it may have been difficult for those with mobility issues to get on and off the boat, and we apologize for any inconvenience this may have caused.
We would like to assure you that we always aim to provide the best possible experience for our customers, and we do offer the option to reschedule for another day in case of bad weather. However, it can be challenging to predict the weather in Rome, which can change rapidly, making it difficult to adjust the schedule accordingly.
We appreciate your feedback, and we will take it into consideration to improve our services and provide a better experience for our customers. We hope that you will give us another opportunity to show you the beauty of the Amalfi Coast on a sunny day.
Thank you for choosing our company, and we hope to have the opportunity to serve you again in the future.
Best regards,
Edgar J.
Communications Manager
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