Hello Vicente_F,
Thank you for sharing your feedback on our Roman Crypts and Catacombs Tour. We understand your perspective and appreciate your insights. We're sorry to hear that your experience did not meet your expectations.
Our guides are knowledgeable and passionate about the history and significance of the locations visited. While the first location may have been self-guided with an audio-guided tour, as guides are currently not permitted to enter the Capuchin Crypts, our experts are always available to provide insights, answer questions, and enhance the experience along the way. Our tour also works directly with each venue to provide these tours, and coordinate your experience with the experts at the Roman Catacombs.
Regarding the end point of the tour, we apologize for any confusion. Typically, our tours conclude at the meeting point for convenience. However, in some cases, logistical considerations may require a different drop-off point. We regret any inconvenience this may have caused.
We appreciate your feedback and will use it to improve our services. We hope you were still able to appreciate the historical significance of the sites visited and the expertise of our guides.
Sincerely,
The City Wonders Team