We’re really sorry to hear that your experience was not what you were expecting or what you had experienced previously. We did have one of our investigators have a medical emergency that day which is why we had to cancel the Moon River investigation. We never cancel an investigation because of lack of people booking. We have done several 4 person or less investigations in the past. We’ve even done investigations and tours with 1 person booking before. We do not believe in cancelling because of low numbers. I’m not sure why the guides alluded to that because they know full well that we had 6 other guests on the Moon River Investigation that night that we unfortunately had to reschedule for later in the week or completely refund.
Regarding them going over on conversation or history time, we will absolutely review to ensure that they were allowing for additional time investigating if they went over on history dude to conversation with guests or answering questions.
Again, we apologize for your experience.