Dear reviewer,
thank you for taking the time to share your feedback. We apologize for any disappointment you experienced during your visit to the Blue Grotto and Capri. We understand that the limited duration of the Blue Grotto visit and the waiting time may have been frustrating for you.
The Blue Grotto is indeed a popular attraction, and the waiting time can vary depending on the number of visitors. We apologize if the waiting time was longer than expected during your visit.
Regarding the duration of the Capri stop, we understand that 20 minutes may not have been enough time for you to explore and fully enjoy the island. We apologize for any inconvenience caused. In the future, we will consider extending the duration of the Capri stop to allow guests to have a more comprehensive experience.
As for the Ana Capri stop, we understand that the additional fee for the chair lift may have been an unexpected expense for you. We will review our offerings and pricing to ensure that our guests are informed in advance about any additional costs associated with specific activities.
This said, we appreciate your feedback, as it helps us identify areas where we can improve and provide a better experience for our guests. We hope you will give us another opportunity in the future to exceed your expectations.
Best regards,
Gray Line Rome