We are sorry about your experience, but you booked the option with driver only. Christian is not a guide, he speaks fluent English and was there for you. You also booked the tour on the day when the Admont library was closed/its closed on some days, usually on Mondays/ but the tour does not include any entrance fees. Christian also suggested you other places instead such Melk abbey or St. Gilgen, Lake Attersee, but you refused and said that you wanted to see Admont from outside, so we cant really do anything about it.