Simply False. I was there personally and waited till 2:30. When you called, I returned but your personality and anger was so off-putting that I decide not to take you anywhere. You insisted that I take you back into Manhattan as if I were your Uber driver. I did consider taking your tour myself on my way back and already on the highway home (45 minutes past 2pm) but when I met you, I had to decline as the relationship was unsalvageable at that point - there were many angles to this, not just your unrealistic insistence that everyone in the area should have known where our tour location is as if Brooklyn is a one-street-light town, but also I did not feel the tour would have been enjoyable because the fitness level may have been inappropriate. We ask that our guests arrive 20 minutes early to be fitted on a bike and to go over safety and the route. We can be patient if our guests call us early enough, we understand that Brooklyn is a big place; but being notified after the tour time does not afford us to wait around with others who are eagerly ready to go out. And again, if perhaps, you had owned up to being behind schedule, I would not have been DISAPPOINTED by your personality and may have chosen to at a minimum take you for cocktails and work on getting you on a different tour.