Thank you for sharing your experience with us, and we're thrilled to hear that you enjoyed the Wine Tram tour and found the vineyards lovely with reasonably priced options. We appreciate your feedback regarding the punctuality of the trams and how it affected your itinerary. We understand how disappointing it must have been to miss out on one of your planned vineyard visits, especially on a trip that may be once in a lifetime.
We sincerely apologize for any inconvenience this may have caused. Your feedback is invaluable to us as we continuously strive to improve our services. We'll make sure to review our scheduling procedures to minimize the chances of similar occurrences in the future. Despite this setback, we're glad to hear that you still had a fabulous day overall.
Once again, thank you for choosing our Wine Tram tour, and we hope you continue to enjoy your time in Cape Town. If there's anything else we can do to assist you further, please don't hesitate to let us know.