Cozumel

Wheelchair-Accessible Private Island Tour of Cozumel

Cozumel, Mexico
Island Tour with Limited Mobility

From $68.00

Price varies by group size

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 4 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

This wheelchair-accessible tour of Cozumel is customized for visitors with limited mobility who want to enjoy the beautiful island. A professional driver-guide will create a sightseeing itinerary of places and activities based on your needs and interests. Get around conveniently via a specialized wheelchair-enabled vehicle with a ramp. Visit the flea market, take a tequila tour, stop for photos at El Mirador and enjoy time at the beach. This 4-hour private tour is offered for up to seven passengers.
  • Wheelchair-accessible private tour of Cozumel
  • Get around the island by specialized van with a personal driver-guide
  • Visit a flea market, Mayan village theme park, beaches and more
  • Hotel or port pickup and drop-off included

What's Included

  • Hotel pickup and drop-off
  • Port pickup and drop-off
  • Transport by private vehicle
  • Beverages
  • Driver/guide
  • Guaranteed to skip the long lines
  • Food and drinks, unless specified
  • All Fees and Taxes
  • Not included Admission Fees to Parks or Attractions

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

IMPORTANT NOTE: PICK UP AT THE PORTS ARE OFFERED WITH THE WHEELCHAIR - ACCESSIBLE TOUR OR SPECIAL REQUIREMENT. 1.-For PUERTA MAYA pier your guide will meet you at the head of the taxi line holding a sign with your name and wearing a Cozumel Tours RED CAP. - 2.-For INTERNATIONAL SSA MÉXICO pier your guide will meet you at the head of the taxi line holding a sign with your name and wearing a Cozumel Tours RED CAP. - 3.-For PUNTA LANGOSTA pier, please go to the security booth located on the right side of the pedestrian bridge access and tell the security agent that you have a special vehicle waiting for you. Do not use the bridge to exit the maritime terminal! Your chauffeur will be there holding a sign with your name and wearing a Cozumel Tours RED CAP. - 4.-For FERRY pier (from Playa del Carmen) your guide will meet you in front of the Clock Tower located in downtown, Main Square of the island. At the park in front of the fiscal pier. Holding a sign with your name and wearing a Cozumel Tours RED CAP. - 5.-For HOTELS, CONDOS and AIRBnB’s in Cozumel - your guide will meet you outside of the hotel lobby holding a sign with your name and wearing a CTbC RED CAP.- 6.-Pickup on the mainland (Playa del Carmen, Riviera Maya, Cancún) is not offered by the operator.

What To Expect

El Cedral

40 minutesAdmission Ticket Not Included

El Mirador

20 minutesAdmission Ticket Free

San Miguel de Cozumel

45 minutesAdmission Ticket Free

Pueblo del Maiz

1 hour Admission Ticket Not Included

Hacienda Antigua

30 minutesAdmission Ticket Free

Punta Morena

45 minutesAdmission Ticket Free

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • At time of booking, Cruise ship passengers must provide the following information at time of booking: ship name, docking time, disembarkation time and re-boarding time
  • Operates in all weather conditions, please dress appropriately
  • Stroller accessible
  • A maximum of 7 people per booking
  • Service animals allowed
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Reviews

4.5
17 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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0
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Reviews by Viator travelers.
Showing 1-10 of 17 reviews
This tour was a complete...
Luji_C, Dec 2023
This tour was a complete ripoff and very misleading. If I could give a negative 10 star rating, I would! The only thing that was accessible was that the van had a lift gate for a wheelchair. But NONE of the places the driver took us were accessible. It was bad enough that we had to walk quite a distance on a confusing overpass to cross a street, with someone in a wheelchair, to meet with the driver at pickup. I saw other drivers/guides wait for guests at the dock. The worst part was that the driver dropped us off a block away from the pick up location at the opposite side of the street! I asked him to drop us off at the pickup location but he refused because it was a few minutes past his off time, and he told us to walk. We had to push someone in a wheelchair and walk on a not very accessible sidewalk and cross the street without pedestrian crossings or traffic lights! And this tour is called wheelchair accessible! Seriously? It was so overpriced for the less than 4-hour service we received because all the places that require an admission ticket are not included in the price of this tour and we had to pay for the tickets separately. Actually the whole island is a big tourist trap and not worth visiting! Even a simple magnet or key chain is way too overpriced, more expensive than New York City! So be cautious and don’t book this tour! Do NOT visit this island at all!
Outstanding and Fully Accommodating Tour of Cozumel
Jason_T, Oct 2023
Jorge was an outstanding driver. Very informative, courteous and picked some great spots to stop at. Highlights of the tour were the lunch and beach stop with shopping on the east Coast of the island, then a fantastic chocolate and tequila tasting stop on the way back to our ship. We had a great time and really got to see the beauty of Cozumel. For those making future bookings, the vehicle is set up to easily accommodate a full sized mobility scooter (with a motorized ramp) with a separate seat for the person on the scooter or wheelchair. In front, there is seating for 8 additional people, including 2 people in the front seats with the driver. Perfect vehicle for large groups.
Wonderful tour in Cozumel
nicole_S, Sep 2023
Sergio was so knowledgeable and do helpful. My husband and I enjoyed the tour so much. I can't say how wonderful Sergio was he took care of all our needs and requests. Thank you for making our trip to Cozumel wonderful.
Great
Sherry_A, Jun 2023
Our driver Jorge was great very nice and considerate we really enjoyed our day. He was very informative. Had a very enjoyable day.
Review
Connie_L, Apr 2023
Jorge out driver was the best. Very helpful with our friend who is in a wheelchair and took us to a great restaurant for lunch
Accessible Cozumel Tour
Tammie_E, Mar 2023
We had a great tour of the island with Jorge! Jorge was very good at providing history about the island.
Great accessible tour
Kari_E, Mar 2023
This was a great accessible tour. It is difficult, almost impossible, to find handicap accessible tours in the Caribbean. There isn't a ton of stuff to see in Cozumel as it is mostly known for his beach activities, but it was still great to be able to get out and see the island. Our tour guide was great and took his time showing us around. We could stop whenever we wanted for pictures or anything else. We stopped at a church in the city and it was beautiful. We got out and went in to take some pics and make a donation. There were four of us (1 handicap passenger and 3 non handicap passengers). The guide provided water and sodas. We were early getting off the ship to meet him, but he was there waiting for us. If we had wanted to stop and shop he would have done that, but we were not interested in it.
We’re not in Kansas anymore!! But lots of fun!
Dennis_S, Mar 2023
Our guide, George was amazing. He took all the time needed with the person in our party that required full wheelchair assistance the entire tour. The van is equipped with a lift to load a power scooter or wheelchair with the person in place. George provided a complete tour of the island and then some.
It was a taxi ride!!! :(
Beth_T, Feb 2023
Nothing was as stated. This was not a tour at all. Wec were picked up by a taxi and was driven around the island. If you have a family member in a wheelchair, this tour is not for you. It's a waste of money.
Response from Host, Nov 2023
Dear Beth, Thank you for sharing your feedback twice regarding your experience with our tour. We sincerely apologize for any inconvenience and disappointment you faced, and we appreciate your honesty. It is disheartening to hear about the lack of wheelchair accessibility and the confusion surrounding the tour. We genuinely apologize for any oversight and miscommunication on our part. Our aim is to provide inclusive and engaging experiences for all our guests, and it's clear that we fell short of meeting these expectations in your case. We are actively addressing the concerns you've raised to ensure that such issues are rectified, and we appreciate your input as it helps us improve our services. We want to assure you that your experience is not reflective of our usual standards, and we take your feedback seriously. If you would be willing to provide more details or discuss your experience further, please feel free to reach out to us directly. We value your feedback and would like to make amends. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust in the future. Best regards, Cozumel Tours by Cab Team
Fantastic
Amanda_L, Jan 2023
Amazing driver really looked after us very helpful. Really good tour would highly recommend especially with a person in a wheelchair
Awesome!!
Tina_S, Dec 2022
Jorge was excellent! He took us to an authentic Mayan cultural experience, great lunch place, and an awesome chocolate store.
Fabulous and Accessible!
Laura_A, Dec 2022
Fabulous accessible tour! It’s so hard to find accessible options on a cruise ship. Jorge was happy to use the lift to let my mom in and out of the tour van. It was so nice that her scooter could easily go all over Cozumel. We wanted to see a Mayan ruin, and Jorge had the rest of the day planned.
Best Cozumel Wheelchair Accessible Tour!
Jerome_B, Sep 2022
Jorge was early to meet us in one of the few wheelchair-accessible vans on the island. He was very professional and welcoming on our wonderful, comprehensive tour of his beautiful island of Cozumel. One highlight was a visit to a unique Black Coral business. We thoroughly enjoyed Jorge’s knowledge and flexibility to make this a truly memorable experience.
Amazing Tour
kintay2019, Aug 2019
My family and I went on the Accessible Private Island Tour of Cozumel and it was great. Jorge was very friendly, personable and very accommodating. He did such a great job making sure that I was comfortable in my wheelchair and took us to all the greatest sites and took me to out with the wheelchair lift at any time I wanted to. We have been to Cozumel several times and this was the best way to see it.
Our driver was exceptional and went...
Donald_W, Feb 2018
Our driver was exceptional and went out of his way to accommodate my husband who is in a wheelchair. He gave great suggestions on spots that were accessible to my husband and even managed to provide a beach wheelchair so that we could enjoy time and lunch on a beautiful beach. I will be using Viator again to book accessible shore excursions on our next cruise.

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