Hello, thank you for sharing your feedback about your recent experience on our Private Puerto Princesa Underground River tour from El Nido. We apologize for the inconvenience caused by the early departure time and unexpected delays. The early departure is needed to ensure that you'll be able to enter the cave because a cut-off might be imposed due to the strong winds.
Also, your comments regarding the additional activities and waiting times are noted. Rest assured that we will review our procedures and itinerary to make necessary improvements.
Lastly, we're glad you enjoyed the cave experience and commend our guide's service. We hope to welcome you back for a better experience in the future.
Warm regards,
Benj
Corazon Travel and Tours