up to 24 hours before the experience starts (local time)
1-For the guests using our transfer from Hanoi: Pick up at your hotels/stays inside Old Quarter Area. If you stay outside of Old Quarter, pick up at meeting point: Hanoi Opera House or Authentic Hanoi Travel Office at 39 Ngo Huyen Street before 8h30 AM. 2-For the guests not using our transfer from Hanoi: Please arrive at Tuan Chau harbor on your own at 11:30 am to complete the registration procedures for boarding the cruise. If any late arrival, you might be denied by port authority or subject to an extra fee.
You can cancel up to 24 hours in advance of the experience for a full refund.