Hello, we are sorry if you didn’t have a great experience with us. We put the customer first and customer service and satisfaction are very important to us. We are aware of the incident and have already spoken to the relevant employee. This is a worker who has been with us for many years and usually does an excellent job. After a relationship of more than 10 years, his girlfriend surprisingly broke up with him and unfortunately he did not manage to separate his private life from his professional activity sufficiently. We would like to apologize politely and ask for your understanding. We are pleased that you were satisfied with your assigned tour guide and that he represented our company better. We would be happy to welcome you here again to prove to you that this was an unfortunate individual case. Kind regards, your Diving and Adventure team