On behalf of everyone at Oceania, we are all surprised to read your feedback. Our Yarra Valley tour has been a popular edition to our range of tours as it allows passengers to experience the magic of the Yarra Valley before arriving back to Melbourne to join a afternoon or evening tour. Your guide has been an integral member of our team for many years and his reviews are positive. He takes pride in showcasing the incredible sights of Victoria to his passengers – including the stunning Yarra Valley where he has spent a lot of his time. We would like to investigate your concerns further and invite you to share any additional feedback with us (including your booking name and/or date of tour) by email to info@oceaniatours.com.au